About Goodwillholder
Simple tracking systems for small businesses — built, not just described.
Goodwillholder helps owners and solo operators of 1–20 person businesses keep their work in one place: orders, payments and dues, leads, deadlines, and client onboarding. I write guides and build the spreadsheet or Sheet myself, then explain how the system can be used in a normal working day — including where it stops being enough and dedicated software starts making sense.
What you'll find here
- Tracking-system guides: lead tracking, invoice and payment logs, pending dues, stock and job status
- Free templates and spreadsheets you can copy into your own Drive — no signup, no paywall
- Client communication: onboarding checklists, first-reply emails, follow-ups, late-payment messages
- Software comparisons — CRM and small-business tools, judged on published specifications and public user reviews
- Clear notes on limits and trade-offs, including free-plan restrictions
Who this is for
Small-business owners and freelancers who want a simpler way to run the same five tasks every week, without buying software they won't use. If you currently run your business from memory, WhatsApp, and one notebook, start with the free templates below.
Free resources
- Free lead tracking spreadsheet — who to call, when, and what happened after
- Simple CRM in Google Sheets — seven steps, one tab, no subscription
- Client onboarding checklist — the three-day setup that prevents scope creep
- 10 client email templates — first reply, follow-up, late payment, saying no
All four are free. Some guides link to tools we may recommend, and if you subscribe through those links we may earn a commission — it never changes what we write or what you pay.
How I research, and what I don't claim
Every guide is based on the manufacturer's published specifications, the vendor's own pricing and free-plan pages, and public buyer reviews, checked at the time of writing. I build and use the templates and trackers I publish, so those parts are hands-on. I do not buy and physically test every product I compare, and I don't pretend to.
For our research and editorial standards, see Affiliate Disclosure · Editorial Policy. If you notice an outdated specification or price, tell me and I'll review and update the page.
Meet the author
Hifzur Rahman — founder of Goodwillholder
I build simple tracking systems for small businesses — Google Sheets and Excel trackers, invoicing and follow-up processes, and client onboarding. Each guide here comes out of a real build: the same tabs, formulas, and checks I use when setting a system up for a business.
Operated by: Hifzur Rahman (sole proprietor)
Editorial standards: Editorial Policy.
Affiliate information: Affiliate Disclosure.
Privacy: Privacy Policy.